Executive, Sales Support & Service

Join Ocean Network Express, a global leader in container shipping, as an Executive in Sales Support & Service. This is a unique opportunity to drive sales growth and enhance customer satisfaction in a dynamic and fast-paced environment. Based in the vibrant region of Bali, you'll be part of a team dedicated to delivering exceptional service and achieving outstanding results.

As an Executive in Sales Support & Service, you will play a crucial role in supporting the sales team and ensuring that customers receive the best possible service. Your daily tasks will include managing customer inquiries, processing orders, and providing timely updates on shipments. You'll work closely with the sales team to understand customer needs and provide tailored solutions.

In this role, you'll have the opportunity to develop your skills and grow within a company that values innovation and excellence. With competitive salary and benefits, you'll be part of a team that is committed to delivering the highest standards of service.

📋 Tanggung Jawab Pekerjaan

• Manage customer inquiries and provide timely responses.
• Process and track orders, ensuring accurate and efficient order fulfillment.
• Provide updates on shipment status to customers.
• Assist the sales team in understanding customer needs and providing tailored solutions.
• Maintain accurate records of customer interactions and shipments.
• Collaborate with the logistics team to ensure smooth and efficient order processing.
• Support the sales team in achieving sales targets and driving revenue growth.
• Participate in team meetings and contribute to the development of sales strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales support or customer service roles.
• Strong communication and interpersonal skills.
• Proficiency in using CRM software such as Salesforce or HubSpot.
• Familiarity with logistics and shipping processes.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Excellent organizational and multitasking skills.
• Fluent in English, both written and spoken.

🛠️ Keahlian

Lowongan Terkait