Automotive Service Advisor - Bali (Sales & Customer Relations)

Are you a dynamic and customer-focused professional looking to advance your career in the automotive industry? We are urgently hiring a Service Advisor to join our team in beautiful Bali. In this role, you will serve as the primary liaison between our customers and our service department, ensuring their vehicles receive the highest quality care. With a strong background in sales and customer relations, you will be responsible for managing customer expectations, scheduling services, and providing exceptional service.

Join us at Private Advertiser, where we are committed to delivering top-tier automotive services to our valued customers. Our team in Bali is dedicated to providing a welcoming and professional environment, where you can grow and thrive. With opportunities for career advancement and a competitive salary, this is the perfect role for someone looking to make an impact in the automotive industry.

📋 Tanggung Jawab Pekerjaan

• Serve as the primary liaison between customers and the service department, ensuring their vehicles receive the highest quality care.
• Manage customer expectations, scheduling services, and providing exceptional service.
• Utilize customer relationship management (CRM) software to track customer interactions and service history.
• Collaborate with the service department to ensure timely and efficient vehicle repairs and maintenance.
• Provide accurate and detailed information about vehicle repairs, maintenance, and pricing to customers.
• Upsell additional services or products to increase customer satisfaction and revenue.
• Maintain a clean and organized service area, ensuring all tools and equipment are properly stored.
• Stay up-to-date with the latest automotive industry trends and technologies to provide the best possible service to customers.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a customer-facing role within the automotive industry.
• Strong background in sales and customer relations, with excellent communication and interpersonal skills.
• Proficiency in using CRM software, such as Salesforce or HubSpot.
• Knowledge of automotive repair and maintenance procedures.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with basic automotive diagnostic tools and equipment.
• Ability to multitask and prioritize tasks effectively.
• Valid driver's license and clean driving record.

🛠️ Keahlian

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